Specialty Rental Company

CT Event Rental | FAQs
Frequently Asked Questions

Everything To Know Before Reserving Your Rentals

Planning an event comes with a lot of moving pieces. Here are the most common questions we receive about booking, delivery, pickups, showroom visits, and how the rental process works.

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Before Booking

Start With Your Date

Once your venue and event date are secured, we can begin checking availability.

Reservations

Retainer Required

A signed proposal and retainer are required to officially reserve your rentals.

Showroom

Visit By Appointment

Schedule a showroom visit to view rentals in person and explore design options.

How does the rental process work?+

Once you have your event date and venue secured, there are a few ways to get started with CT Event Rental.

The easiest option is to browse our collection online and submit a wishlist through our website. From there, our team will check availability and send over a customized quote.

If you would like to view our rentals in person, you can schedule a showroom appointment through our Contact page.

Not sure where to start? Send us a message through our Contact page and a member of our team will be happy to guide you through the process and help bring your vision to life.

How do I reserve my rentals?+

Once your proposal is ready, we will send you a link to review and securely pay your invoice online.

To officially reserve your event date and rentals, we require a 50% non-refundable retainer. Events taking place within 30 days require payment in full at the time of booking.

How far in advance should I reserve my rentals?+

We recommend reserving your rentals as soon as your venue and date are confirmed. Many of our specialty items are available in limited quantities and weekends tend to book quickly.

Do you offer delivery?+

Yes. We offer delivery for all events and some rental items are delivery only.

Delivery pricing is based on factors such as order size, event location, accessibility, setup requirements, and pickup timing. Late-night pickups may also be arranged for an additional fee depending on your event schedule and venue requirements.

Can I pick up rentals myself?+

Client pickup may be available for select smaller items and furniture pieces. Larger furniture, specialty installations, and delicate inventory must be delivered and handled by our team to ensure everything arrives safely and in excellent condition.

Can I see the rentals in person before booking?+

Absolutely. We welcome clients to visit our showroom by appointment to see our inventory in person, explore design options, and start planning the details of their event with our team.

We would love the opportunity to help bring your vision to life.

A Quick Note

Specialty pieces book quickly.

Because many of our rentals are limited in quantity, we recommend reaching out early once your date and venue are confirmed. This gives our team the best chance to reserve the pieces that fit your design and event needs.

Still Have Questions?

Send us your event details and our team will help guide you through the next step.

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